Q: We are a technologically conservative company that's never comfortable being first. Do you have many current users? When were the first units installed?
A: The current users list includes hundreds of utilities (investor-owned, public power and rural co-op) as well as governmental, commercial, industrial and institutional end users. Thousands of new and retrofilled units, from small single phase poles to substation power transformers, have been performing flawlessly. While the first field trials began in 1996, the fluid has been successfully applied since 1999 in electrical devices from transformers to transformer/rectifier sets and switchgear to voltage regulators.
Q: Why is FR3 fluid so expensive compared to mineral oil?
A: To minimize health and environmental concerns, the base oil is a food-grade product. Currently, production costs to make vegetable oil are higher due to harvesting, extraction and refining costs. Our current production volume also prevents us from approximating the economies of scale that apply to petroleum products. When you consider the unique advantages, the total life cycle costs still make FR3 fluid a bargain.
Q: How can I be sure of product availability?
A: Because the base oils used in FR3 fluid are "USA commodity oils," there is no domestic shortage. The additives are also USA produced. Cooper Power Systems has been in the specialty dielectric fluids business since 1976. Cooper has made product availability a top priority. We have never missed a shipment deadline based on our standard lead times. In addition, Cooper maintains a sufficient inventory of FR3 fluid to provide for emergency needs and short shipment requirements. Volumes under 1,000 gallons can be express shipped if necessary.
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